FAQs
1. What is TrendzTrove?
TrendzTrove is a UAE-based online store offering a wide range of lifestyle and trendy products.
2. Do you offer free delivery?
Yes, we provide free delivery on all orders across the UAE.
3. What payment methods are available?
Currently, we offer cash on delivery for customer convenience.
4. Do you ship outside the UAE?
At the moment, we only deliver within the UAE.
5. How long does delivery take?
Delivery typically takes 3–7 business days.
6. Can I track my order?
Yes, tracking details are provided once your order has been shipped.
7. What is your return policy?
We accept returns within 7 days if the product is defective, damaged, or not as described.
8. How can I request a refund?
You can email us at saadihkhan977@gmail.com with your order details to initiate a refund.
9. Are all products original?
Yes, we source our products from trusted suppliers to ensure authenticity.
10. Can I cancel my order after placing it?
Orders can be cancelled before they are shipped. Once shipped, cancellations are not possible.
11. Are there hidden charges?
No, all prices listed include delivery.
12. What happens if I miss the delivery?
Our delivery partner will attempt again. If the delivery fails multiple times, the order may be cancelled.
13. Do you offer warranty on products?
Some products come with a supplier warranty. Please check product details.
14. Can I return opened products?
Items must be unused and in their original packaging to qualify for a return.
15. How do I subscribe to your Newsletter?
You can subscribe by entering your email address on our website.
16. Do you have a physical store?
No, we are an online-only store.
17. How secure is my personal information?
Your data is protected in accordance with our Privacy Policy.
18. Can I place bulk orders?
Yes, please contact us for special arrangements.
19. Do you offer discounts?
Yes, we frequently provide promotions and exclusive deals through our Newsletter.
20. How do I contact customer support?
You can reach us at saadihkhan977@gmail.com.
